Want to Make Your Website Better? Ask a Librarian.
DOI:
https://doi.org/10.7710/1093-7374.1864Keywords:
Oregon, Oregon libraries, academic library, libraries, librarians, northwest, information science, information literacy, social media, writing, library trends, books, donors, library funding, Oregon library association, quarterly, Oregon library association quarterly, American library association, ala, ola, reading, library success, success, evolving roles, UX, user experience, user services, OSU, Lane county community college, Linn Benton county community college, Reed, Reed college, Oregon state, University, library service design, Joe, Marquez, web services, bees, picture book topics, cataloging by, public, fiction staff picks, new discipline, changes in libraries, career, careers, library careers, library career, new department, student workers, fall, 2016, access services, professional journal, scholarly, academic, circulation, Portland, Multnomah County Library, personal librarian, innovative, inventive, Washington county cooperative library services, user, users, solution, crystal trice, wccls, active librarian, chalkmark, rocket surgery, extranet, card sort, testingAbstract
Raise your hand if you have served on a committee in your library. If your hand isn’t raised, just give it some time … libraries definitely like committee work. For instance, I recently had the opportunity to work with a committee consisting mostly of librarians. When the committee’s goals were accomplished, my non-librarian coworker commented that “Librarians sure have a lot of opinions.”
Since this article is about usability testing, and is written by and for librarians, let’s test his hypothesis. Let’s also test a few other hypotheses about librarians while we’re at it. (Disclaimer: In this article, “librarians” include staff who work in libraries, and has nothing to do with degrees or job classifications.)
Washington County Cooperative Library Services (WCCLS) is a Cooperative of 13 member libraries and two special libraries, each uniquely governed and operated. WCCLS is a primary funding source for member libraries, and our WCCLS “Office” provides other support such as daily courier deliveries, cataloging coordination, and e-book collections. The WCCLS website and Extranet are two other ways the WCCLS Office supports member libraries in Washington County. The WCCLS Extranet is a repository of policies, procedures, and committee meeting documents. It also includes training and promotional materials for WCCLS resources, as well as opportunities for sharing ideas.
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